Terms of service

Terms of Service

Last updated: August 2026

Welcome to MIORAH. By accessing or using our website and purchasing our products, you agree to the following Terms of Service.

1. About MIORAH

MIORAH is an online store offering teddy bear-shaped soaps and related products.

Throughout these Terms, “MIORAH,” “we,” “us,” and “our” refer to MIORAH. “You” and “customer” refer to the person accessing our website or placing an order.

2. Use of Our Website

You agree to use the MIORAH website only for lawful purposes.

You must not:

  • Use the website for fraudulent or unlawful activities.
  • Attempt to interfere with or damage the website.
  • Attempt to gain unauthorized access to our systems.
  • Copy or reproduce our website content, branding, images, or other materials without permission.

3. Products

We make every reasonable effort to display our products, images, descriptions, colors, and details as accurately as possible.

However, slight differences in color, appearance, packaging, or presentation may occur due to photography, lighting, screens, or manufacturing variations.

Product availability may change without prior notice.

4. Product Information

Customers should carefully review the product information provided on the relevant product page before placing an order.

MIORAH will not make claims about ingredients, benefits, certifications, or other product characteristics that have not been provided or verified.

5. Pricing

All product prices displayed on our website are in Pakistani Rupees (PKR) unless otherwise stated.

MIORAH reserves the right to change product prices, promotions, discounts, or offers at any time without prior notice.

Any price change will not affect an order that has already been confirmed at the previous price.

6. Orders

Placing an order constitutes a request to purchase the selected products.

We reserve the right to refuse or cancel an order in circumstances including:

  • Product unavailability
  • Incorrect pricing or product information
  • Suspected fraudulent activity
  • Incorrect or incomplete customer information
  • Other circumstances that prevent us from fulfilling the order

If we cancel an order after payment has been received, any applicable refund will be processed through the appropriate payment method.

7. Customer Information

You are responsible for providing accurate information when placing an order, including:

  • Full name
  • Phone number
  • Delivery address
  • City
  • Any other information required to complete delivery

MIORAH is not responsible for delivery problems caused by incorrect or incomplete information provided by the customer.

8. Shipping

MIORAH currently offers free standard shipping across Pakistan, subject to courier availability.

Delivery times are estimates and may vary depending on location, courier operations, weather, holidays, and other circumstances outside our control.

Please refer to our Shipping Policy for additional information.

9. Returns & Refunds

Returns and refunds are subject to our Refund & Return Policy.

For hygiene and safety reasons, opened or used soap products generally cannot be returned unless the product arrived damaged, defective, or incorrect.

10. Intellectual Property

All content appearing on the MIORAH website, including but not limited to:

  • MIORAH branding
  • Logo
  • Product photographs
  • Graphics
  • Text
  • Website design
  • Product descriptions

is owned by or licensed to MIORAH unless otherwise stated.

You may not reproduce, copy, modify, distribute, or commercially use our content without prior written permission.

11. Third-Party Services

Our website may use third-party services such as payment providers, courier companies, analytics services, or other Shopify-supported services.

These services may have their own terms and privacy policies. MIORAH is not responsible for the independent policies or practices of third-party service providers.

12. Website Availability

We aim to keep our website available and functioning properly. However, we do not guarantee that the website will always be available, uninterrupted, or completely free from errors.

We may temporarily suspend or modify the website for maintenance, updates, security, or other operational reasons.

13. Limitation of Liability

To the extent permitted by applicable law, MIORAH will not be responsible for losses or damages resulting from circumstances outside our reasonable control, including website interruptions, courier delays, or third-party service failures.

14. Changes to These Terms

MIORAH may update these Terms of Service from time to time.

Any updated version will be posted on this page with a revised “Last updated” date.

15. Contact

If you have questions about these Terms of Service, please contact MIORAH through the contact details provided on our website.

MIORAH
Pakistan